Terms and Conditions

Subscription to Luxembourg Times

Subscription content:

Subscription duration:

The customer may opt for one of the following plans:

A corporate offer is also available for companies. To obtain a commercial offer, the customer is invited to contact the subscription department by e-mail at regie@regie.lu

Terms of Payment and Cancellation

 Subscription cancellation methods differ depending on the payment method used.

 

 > Payment by bank card

Payment by bank card (Visa, MasterCard, American Express) is made via a secure payment server. Online payment by bank card is ensured by a secure process that uses HTTPS encryption.

By paying by bank card, the Customer benefits from a Subscription with tacit renewal, with monthly direct debit in the case of a monthly Subscription, with annual direct debit in the case of an annual Subscription, with quarterly direct debit in the case of a quarterly Subscription or with half-yearly direct debit in the case of a half-yearly Subscription.

By subscribing to this offer, the Customer subscribes to the Product until he or Mediahuis Luxembourg decides to cancel the Subscription. The Customer acknowledges that his subscription to this offer represents a commitment on his part to make monthly, quarterly, half-yearly or annual payments.

The Customer will be debited for the amount specified at the time of ordering, then automatically on each payment date with, if applicable, an adjustment for a price increase.

Cancellation

For subscriptions to the Luxembourg Times: the Customer is free to cancel his Subscription at any time, but must do so at least ten (10) days before the end of the current period for it to take effect at the end of the current period.

Cancellation requests should be sent by e-mail to support@luxtimes.lu

If the Customer fails to cancel the Subscription within the aforementioned period, the cancellation will take effect at the end of the following period without the Customer being entitled to a refund.

 

 > Payment by direct debit.

If the Customer chooses to pay by direct debit, he/she must pay the Subscription amount for the chosen duration in a single payment at the time the order is placed. The Subscription will only become effective after Mediahuis Luxembourg's financial institute has received and validated the direct debit form.

Cancellation

The Subscription will then be tacitly renewed at the end of each period, unless the Customer has requested cancellation of the Subscription at least four (4) weeks before the expiration date. Cancellation requests should be sent by e-mail to support@luxtimes.lu.

 

> Payment upon receipt of an invoice

If the Customer chooses to pay upon receipt of an invoice, he/she must pay the Subscription amount for the chosen duration in a single payment upon receipt of the invoice issued by Mediahuis Luxembourg.

Cancellation

The Subscription will then be tacitly renewed at the end of each period, unless the Customer has requested cancellation of the Subscription at least four (4) weeks before the expiration date. Cancellation requests should be sent by e-mail to support@luxtimes.lu.

 

Payment Incidents

In the case of payment by direct debit or bank card, Mediahuis Luxembourg reserves the right to make further attempts at direct debit. However, in the absence of effective payment within a maximum of ten (10) days after rejection of the first direct debit attempt, Mediahuis Luxembourg may cancel the Subscription at its discretion, without prejudice to its right to demand payment of the amount due for the period elapsed and for which payment was not received.

In the case of payment upon invoice and in the event of failure to pay invoices in full by their due date, Mediahuis Luxembourg will have the right to cancel the Subscription at its discretion, without prejudice to its right to demand payment of the amount due for the period elapsed.

In accordance with legal provisions, and notably those of the law of 29 March 2013, invoices not paid by their due date will accrue interest at the legal rate, without the need for any reminder or formal notice.

Furthermore, Mediahuis Luxembourg also reserves the right to cancel any order from a Customer with whom there is a payment dispute relating to any offer sold by Mediahuis Luxembourg, without the Customer being able to claim any compensation whatsoever.

 

Find the complete Terms and Conditions here.